Consumer & Class Action Case Studies
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Massachusetts Consumer & Class Action Cases We’ve Won

Our firm advocates for consumers and groups in class action lawsuits to hold companies accountable for unfair, deceptive, or illegal business practices and reimburse victims. Below are examples of the results we have achieved in protecting consumer rights and leveling the playing field for affected individuals.

$11,500,000 for Assisted Living Legal Violation

We represented elderly residents in a class action against an assisted living facility for unlawfully collecting “community fees” and mishandling security deposits, which violated Massachusetts law (G.L. c. 186, §15B and G.L. c. 93A).

The settlement established a $9,400,000 claim benefit fund to reimburse affected residents and their families, with an additional $2,100,000 awarded in attorneys’ fees. This case not only compensated thousands of Massachusetts residents but also forced the defendant to change its business practices to protect future residents.

$2,690,000 for Guinness Class Action Settlement

Our firm secured a class action settlement against Guinness Extra Stout (GES) for allegedly misrepresenting that the beer was brewed in Dublin, Ireland, when it was actually produced in Canada during the class period.

The court-approved settlement created a $769,104 claim relief fund, with class members eligible for cash payments of up to $20 per household. Then, after more than six years of litigation, our firm was awarded $1,300,000 in attorney’s fees for advocating for consumer rights and holding companies accountable. This brought the total award to $2,690,000.

$1,742,231 for Defective Ladder Injuries

We represented a 40-year-old carpenter working on a condominium project in Hull, Massachusetts, who fell 20 feet when a ladder supplied by his employer gave way. He sustained fractured vertebrae from L3 to S1, severe bone and ligament damage to both ankles, and required spinal fusion surgery with permanent hardware, as well as multiple ankle surgeries.

Although workplace injuries typically fall under workers’ compensation, we discovered the subcontractor lacked proper coverage, which allowed us to pursue additional damages. After aggressive litigation proving the subcontractor’s responsibility for the defective ladder and the general contractor’s duty to ensure safe equipment, we secured a verdict of $1,742,231.42 for our client’s permanent injuries and loss of income.

$1,200,000 for Wrongful Drowning Death

We represented the family of a 15-year-old boy who tragically drowned at a summer camp during a pre-season football training trip. The camp lifeguard allowed the boys to swim in a restricted area and failed to act immediately when the boy called for help.

Despite legal challenges, including Massachusetts’ caps on non-economic damages and limits on recovery from the public high school, we retained world-renowned experts to demonstrate the suffering the family endured and establish liability. Through strategic advocacy, we secured a $1,200,000 settlement.

$1,200,000 for Wrongful Food Poisoning Death

Our firm was hired by the family of a 70-year-old woman who tragically died after consuming ground beef contaminated with E. coli purchased from a New Hampshire supermarket. She suffered severe gastrointestinal complications, underwent aggressive plasmapheresis, and ultimately died from respiratory and multi-system failure.

The case involved a multi-state outbreak, large national beef manufacturers, and extensive medical records and CDC data. Despite aggressive defense arguments minimizing the value of her life, we prepared for trial and secured a $1,200,000 settlement just one week before the court date. This was one of the largest settlements reported in New Hampshire for the death of a retired individual.

$600,000 for Severe Chemical Burns

We represented a restaurant owner in his 40s from Marblehead, Massachusetts, who suffered severe facial and eye burns while using a lye drain cleaner to unclog a kitchen drain. During a second application, the chemical exploded, requiring emergency treatment, skin grafts, and plastic surgery.

After investigating the product’s history of injuries nationwide, we filed suit against the manufacturer for marketing a product not reasonably fit for its intended use. The case settled for $600,000 to compensate our client for his injuries and recovery.

$500,000 for Overservice of Alcohol

We represented a nearly 48-year-old woman who was severely injured when her friend was overserved alcohol at a bar in Peabody, MA, and drove their car into a tree. She sustained multiple fractures to her pelvis, ribs, and sternum, as well as a head injury resulting in permanent cognitive deficits.

Despite the bar staff denying over-serving, we were able to show through discovery that the bar lacked an alcohol safety policy. We successfully pursued premises liability damages to secure a $500,000 settlement at mediation.

$185,000 for Injuries From a Dangerous Walkway

Our firm was retained by a 63-year-old pediatrician who suffered a severe right ankle fracture while stepping onto a steeply angled walkway leading from a friend’s dock in Wakefield, New Hampshire.

He required open reduction internal fixation surgery with hardware to repair the comminuted fracture. Although liability was challenging due to the walkway’s “natural” condition, we retained an expert who confirmed it violated state building codes. The case was resolved at mediation for $185,000.

$118,000 and $45,000 for Drone Injuries at Wedding

Our firm advocated for two clients who were injured when a drone crashed onto the dance floor during a wedding reception. After filing suit, we identified the drone’s owner and operator and located a homeowner’s insurance policy to cover the incidents. One client sustained a laceration to her forehead and received $118,000 at mediation, while the second client suffered a fractured nose and settled for $45,000.

$90,000 for Supermarket Trip and Fall

We represented a client who tripped over a curb near the exit doorway of a supermarket, resulting in a fractured rib. Our legal team promptly investigated the claim and collected photographic evidence demonstrating the dangerous conditions on the property. The case settled quickly with the store’s insurance company for $90,000.

$40,000 for Apartment Porch Collapse

We represented a 53-year-old tenant who fell when his apartment porch gave way while he was exiting to go to the mailbox, resulting in a right medial and lateral meniscus tear. After conservative treatment failed, he underwent arthroscopic knee surgery and physical therapy.

The landlord claimed he believed the porch was safe, but evidence showed the decking was rotted, partially replaced, and hazardous. Our firm was able to secure a $40,000 settlement to compensate our client for his injuries and recovery.

Confidential Settlement for Traumatic Brain Injury After Slip and Fall

Our attorneys were hired by a client who suffered a minor traumatic brain injury after falling approximately ten feet into an open trapdoor in a store’s storage room. The trapdoor had previously been covered by a small rug, and the plaintiff was unaware it was exposed. Our team filed suit against the property owner for failing to provide any warning of the hazard, and the case was resolved for a confidential amount.

Confidential Settlement for Debilitating Trip and Fall

We represented a client who tripped on a depressed granite curbstone outside a fast food restaurant, which caused her to sustain torn ligaments in her left wrist and thumb that required two surgeries. She also suffered ligament injuries in her foot. She continues to experience permanent and debilitating effects from the fall. The case was resolved through mediation, and our client was compensated a confidential amount for medical expenses, lost wages, and pain and suffering.

Confidential Settlement for Construction Site

Our firm was retained by a union employee who was injured on a construction site when a large piece of construction material fell on him, causing permanent back injuries that prevented him from returning to his chosen profession. After three years of litigation, the case was successfully resolved at mediation for a confidential settlement amount.

Confidential Settlement for Shattered Ankle After Trip and Fall

We represented a woman in her early 50s who tripped on a defective section of a brick walkway in front of a restaurant, resulting in a shattered ankle that required surgery. She continues to suffer permanent and debilitating injuries from the fall. The case was successfully resolved through mediation, and our client received a significant confidential settlement.

Were You Injured Through No Fault of Your Own?

If you or someone in your family were hurt through no fault of your own by a product or on someone else’s property, we’re here to help. Contact us now to learn more about your rights or to schedule your free case consultation by calling (978) 744-8000 or toll-free at (855) 693-9084.